Terms & Conditions
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you), the validity, legality or enforceability of any other part of these conditions will not be affected. This agreement is governed by English law.
These terms and conditions will be interpreted and construed in accordance with the laws of England and will be subject to the non-exclusive jurisdiction of the English Courts.
You agree to fully indemnify us, our officers, employees, agents and suppliers, immediately on demand, from and against all claims, liability, damages, losses, costs and expenses arising out of any breach by you of these terms and conditions or by your use of this website, or the use of any other person accessing this website using your shopping account or your personal information.
All prices stated on the website are inclusive of VAT where applicable, but exclusive of shipping charges, unless we tell you otherwise. Prices and availability of products may be changed at any time without notice. The price at which you agree to purchase the products is the price stated on this website at the time you place your order.
We make every effort to ensure that the images of the products on our website are accurate. However because of differences between monitors the colour you see of the product may not accurately reflect its true colour.
Once you have placed an order on our website, we will send you an email confirming receipt of the order you have sent. We will not accept the order and complete the contract until we dispatch the products ordered. If there is a problem with your order, e.g. a problem with your credit card or we do not have the products ordered in stock, and we cannot accept the contract, we will tell you by email.
Most of our products are custom made to order, each product listing will indicate whether or not it is a custom item. There is always a 10 working day lead time on all custom made to order items, whether the order is placed via the website or payment is made using our pay by link invoicing system. By completing your payment you are agreeing to these terms and accepting that all custom made orders are final and non refundable. We try our best to keep without our 10 working day lead time for custom orders to be made and dispatched however during busy periods we may run over the 10 workings days, if this does happen you will be informed via email.
Where payment is made by credit or debit card, you authorize us to debit your card with the total cost of the products selected including delivery charges. Any refunds made in respect of returns or cancellations will be made to the same card. Where payment has not been made in full, we may cancel your order and/or suspend any further deliveries to you. All products on our website are priced in Great British Pounds, any currency conversions will be made at checkout.
We are not liable for loss of profits, loss of business or other consequential, special or indirect loss, costs, expenses or other claims for compensation, whether caused by our negligence or not, arising out of or in connection with the products or their use or resale by you. We are not liable to pay you any compensation other than a refund equal to the price of the products that you have paid us for.
This clause is not intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence. The risk of damage or loss of the products passes to you when delivery is made. Delivery is made at the time we leave the products at the address specified by you. We cannot accept any claims beyond this point. All implied warranties and undertakings are excluded to the maximum extent permitted by law.
All trademarks, brand names, copyrights, product names and trade names are the property of their respective owners and we do not authorize any use which infringes those rights. Subject to this, you may view, print and download from our website for personal use only. Any other use of information or materials on this website is strictly forbidden without obtaining our written agreement first.
Errors and Omissions
We have made every effort to ensure that the information on this website and in any documentation we may send you (“Information”) is accurate. However we do not make any promises about the Information and we are not liable for any loss or damage, whether direct, indirect or consequential, which may happen as a result of relying on the Information, except where we are not allowed by law to exclude our liability.
We are not liable to you for any failure or delay to supply or deliver or for any damage or defect to the products that is caused by any event or circumstance beyond our reasonable control.